Episode 244: Empathy + Marketing, Nese Nasif

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Shane talks about empathy and product marketing Vs service marketing with Professor of Marketing at The University of Wisconsin La Crosse, Nese Nasif. How does one communicate the value of intangible services to consumers? How is responsiveness, assurance, and empathy relevant to marketing?

Charity Of The Week - YWCA La Crosse 

https://www.ywcalax.org/

Outro Music - The Long Hunt

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Episode 245: Spiders + Spiders, Melissa Sadir

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Episode 243: Birds + Communication, Todd Freeberg